Kate Smith

How I work

I'd rather earn the next referral than the next lead.

I've built KHS Real Estate almost entirely on repeat clients and referrals. That isn't a marketing line. It's the actual structure of my business, and it shapes every decision I make on your behalf.

An agent chasing volume needs your transaction to close this month. I need you to be glad you called me, because the next twenty people who call me will have heard your version of the story. Those are very different incentives, and you feel the difference in the advice.

Practically, it means I'll tell you when a house has a problem, when your price is too optimistic, and when the smartest thing you can do is wait six months. I answer my own phone, I show up to the inspection, and I'm still around after closing.